Senior Product/UX Designer

Why Join Tech9?

At Tech9, we are driven by a clear vision—to empower organizations with AI-centered solutions that make them more adaptable, efficient, and future-ready. As a company at the forefront of innovation, we help our clients build exceptional software that not only meets today’s needs but anticipates tomorrow's challenges. Our approach blends cutting-edge AI technology, top-tier talent acquisition, and expert project management to ensure that businesses can scale effectively and deliver high-quality, world-class software on time and within budget.

Our partnerships speak volumes, with clients like Instructure, Young Living, Imagine Learning, Mars Corp., and many others trusting us to lead the way in software development. We are rapidly growing across our offices in the US, LATAM, and India, and we're creating an environment where talented individuals can thrive, collaborate, and have fun while building transformative solutions.

If you're excited by the opportunity to work in a fast-paced, innovative environment where scaling and building the future of software is key, we’d love to hear from you. Join us as we work together to redefine the world of software development!

Project Overview

We are supporting an innovative educational technology client in developing a comprehensive suite of K–12 programs designed to strengthen core instruction, offer research-proven supplemental support, and deliver personalized intervention pathways. These solutions use real-time data insights to meet students where they are and anticipate future learning needs—empowering educators and driving improved outcomes across diverse learning environments.

The initiative spans a broad product ecosystem in various stages of design maturity. Our teams are building user-centered, responsive platforms that make teaching and learning more effective and engaging. As a result, the design team plays a pivotal role in shaping how educators and students interact with the tools they depend on every day.

Role Overview

We are seeking a Senior Product Designer with deep expertise in product thinking, system design, and interaction design to help lead the evolution of educational experiences across a suite of web-based platforms. This full-time, hybrid role is deeply embedded within a cross-functional product team, collaborating closely with product managers, engineers, and researchers to create intuitive and inclusive design solutions that are visually polished and rooted in real user needs.

This role is ideal for someone who combines strong design craftsmanship with analytical thinking. The ideal candidate will be an empathetic, active listener who thrives on transforming complex problems into elegant solutions. You will help drive clarity across teams, synthesize data and insights, and define what good looks like for the future of digital education.

Responsibilities

• Work with a team of product/ux designers to  design features and experiences across multiple products, balancing user needs, business objectives, and technical constraints.
   
• Partner with cross-functional stakeholders to drive product discovery, define success criteria, and deliver high-impact design solutions.
   
• Create design artifacts at varying levels of fidelity: user flows, low-fi wireframes, journey maps, interactive prototypes, and polished UI mockups.
   
• Translate research findings into actionable insights through sense-making documentation and user journey modeling.
   
• Contribute to and evolve shared design systems and pattern libraries to ensure consistency, accessibility, and scalability.
   
• Develop and deliver production-ready assets and design specifications with organized documentation for engineering handoff.
   
• Use tools such as Figma, Whimsical, SVGator, Lottie, and Adobe Suite (Photoshop, Illustrator) to bring ideas to life with visual precision and optional animation.
   
• Support inclusive, responsive design that works across devices, platforms, and user contexts.
   
• Champion accessibility, color, typography, and micro-copy to ensure designs are inclusive and polished.
   
• Apply analytics tools and user feedback methodologies to inform and validate design decisions.
   

Minimum Requirements

• 5+ years of professional experience in product design, preferably within web or SaaS platforms.
   
• Strong system design experience with the ability to build and follow scalable design systems.
   
• Deep fluency in Figma, Adobe Photoshop/Illustrator, and design tools like Whimsical, SVGator, After Effects, or Lottie.
   
• Expertise in UX fundamentals: persona creation, JTBD analysis, user interviews, journey mapping, and user testing methodologies.
   
• Proven ability to balance broad, exploratory ideation with focused execution and iteration.
   
• Excellent visual design skills across layout, color theory, typography, and UI refinement.
   
• Demonstrated professionalism in behavior, communication, and team collaboration.
   
• Strong documentation, organization, and communication skills to support clear design delivery and stakeholder alignment.
   

Preferred Requirements

• Experience working in education technology or on mission-driven digital products.
   
• Strong understanding of data synthesis and ability to extract clear takeaways from research and analytics (e.g., Google Analytics).
   
• Familiarity with responsive design and accessibility standards (WCAG).
   
• Comfort with ambiguity and ability to self-direct in a fast-paced, collaborative environment.
   
• Prior experience defining MVP functionality and contributing to product prioritization.
   
• Passion for the craft of design and a collaborative, kind, and proactive mindset.

At Tech9, we are committed to providing a smooth, efficient, and transparent candidate experience. Our goal is to move quickly through the interview process, typically completing it within 2-3 weeks, depending on availability. We want to make sure you have clarity on every step, and we will keep you informed about the next steps as we progress. The desired start date for this position is July 14th, and we aim to complete the process two weeks prior to the start date.

Interview Plan

Screening Interview (On-Demand HireVue)

Duration: 30 minutes
Format: Online assessment where we will gauge your initial qualifications and experience.

Recruiter Q&A

Duration: 10 minutes
Format: Virtual discussion with our recruiter to address any initial questions and go over the job details. This is not an interview.

Interview 1

Duration: 60 minutes
Format: Live virtual interview focused on your experience, communication skills, and design

Interview 2 - Take Home Design Assessment

Duration: 60 minutes
Format: Take home design challenge to assess hands-on capabilities.

Client Round Interview 1 

Duration: 60 minutes
Format: Virtual interview with the client stakeholder to discuss experience, skill set, and soft skills 

Client Round Interview 2 

Duration: 60 minutes
Format: Virtual interview with the client teammates to discuss experience, skill set, and soft skills

Total interview time investment: 4.5-5 hours.
 

Next Steps:
We aim to finalize decisions and extend offers within a few days after the final round of interviews, ensuring a swift and transparent process. Our goal is to have you ready to start by July 14th.

We look forward to getting to know you better and moving quickly through this process to bring you on board as part of the Tech9 team!

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